Terms of service

Although we make every effort to fulfill all the orders placed on our website www.banaavindia.com, there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department.

Our Customer Care Team will communicate to you if all or any portion of your order is cancelled. If your order is cancelled after your money has been charged, we shall initiate a refund and reverse the transaction in such cases or offer you a credit note to be redeemed for your future purchases as per your choice. If you have paid for the order by alternate payment options then our Customer Care team will contact you to process the refund by alternate methods.